Laptop shuts itself off and fan runs all the time

Question

my laptop shuts itself off sometimes, and the fan seems to be running al the time. i have about 29 GB of data in my hard drive. when i try to copy a DVD with DirecX express the laptop tuns itself off. could you tell me if i have a virus in my computer or there is something wrong my power supply, or my prossesor is failing??????????

thank you very much for your help.

Answer

This question was answered on November 5, 2004. Much of the information contained herein may have changed since posting.

Before you do anything, try updating your file system and see if the problems still occurs.

Update your system files using Windows Update

In Windows XP Home Edition, you must be logged on as a computer administrator to install components or modify Automatic Updates settings In Windows XP Professional, you must be logged on as an administrator or a member of the Administrators group If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Windows Update is a catalog of items such as drivers, security fixes, critical updates, the latest Help files, and Internet products that you can download to keep your computer up-to-date.

Open Windows Update in Help and Support Center

On the Windows Update home page, click Scan for updates

Click Yes when prompted to install any required software or device drivers

Note

Windows Update scans your computer for outdated system files and lets you replace them with the most recent versions

If this does not work and if you think its a virus Install a antivirus software.

Also try also uninstalling your software that you use in copying the DVD, and then installing it back again.

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Author

Posted by gilbert of Katharine Gibbs School - New York on November 5, 2004