Why does my computer start and then goes to a blue screen and gives and error message?

Question

My computer won't start.. it turns on but after that it goes to a blue screen saying that it shut down cause of some errors.. but won't let me in to fix them.

Answer

This question was answered on November 11, 2004. Much of the information contained herein may have changed since posting.

1 What were you doing when the problem started?

2 What does the error message say exactly?

3 When the next blue screen appears, could you please note the Stop Code and then post that Code back here -

Thank you.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by julie of Katharine Gibbs School - New York on November 11, 2004