Printer Settings

Question

Thanks for taking my question!

Recently I get this message when I go to Settings, Printers: "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel." The printer worked before and prints a test page from the printer. My only recent activity was to download Musicmatch 9.0 which I then uninstalled thinking it may have been the problem. I also uninstalled and re-installed my printer, but I had to skip the step for getting it recognized. In the MS Knowledge Database they mention a similar problem for a different software that requires deleting a key, but that key is not on my PC.

I am also running AdsGone 2004 and McAfee Virus Scan and Personal Firewall. I installed Cloudbank Spam Blocker (snoe) about 2 weeks ago. All of my other programs seem to be working fine.

So I can not associate a program with the printer window because I don't know what program is run when one clicks on that option!

Thanks again -

John F.

Answer

This question was answered on November 16, 2004. Much of the information contained herein may have changed since posting.

Disable the firewall, run the virus scan on the printer Then try to reconfigure your printer so works with your system.

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Author

Posted by Christopher of Katharine Gibbs School - New York on November 16, 2004