I have deleted my hard drive. I need to get my computer back operating again. I do not know how to go about putting Windows XP back on my system to get it running again. I have the System disk, plus 2 other disks that I need to put in the system. I don't remember the names of those disks. Can you please give me advice on how to get my Gateway system back up and running again. Any help you can give me will be deeply appreciated. Thanks!

Marijo Caughey

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This question was answered on November 18, 2004. Much of the information contained herein may have changed since posting.

First you will have to reformat your hardrive Then try and reload Windows XP back on your system If you cannot configure your system to boot from a CD Rom (DVD) drive, you must first download the boot floppy setup disks from Microsoft And configure your system to boot from those newly created disks rather than CD Rom Before the install/reinstallation of Windows XP, I highly recommend that you download Service Pack 2 "for multiple computers" and burn it onto a CD The download is approximately 272MB If you choose not to do this step, your system could become infected with a virus or worm exploiting the vulnerabilities that Service Pack 2 fixes I also recommend that you do NOT have your system connected to the Internet until after the installation of Service Pack 2 This means that you cannot activate your XP installation during setup, but you can accomplish that task following a reboot after Service Pack 2 is installed.

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Posted by Christopher of Katharine Gibbs School - New York on November 18, 2004