Why there is no sound

Question

I recently downloaded Service Pack 2 and since then there is no sound from my speakers. I have tried all the built in troubleshooters, but no joy.

Is it possible to connect to a site that can analyse my computer or other advice will be appreciated

Answer

This question was answered on November 24, 2004. Much of the information contained herein may have changed since posting.

First, go to Control Panel>Sounds and Audio Devices>Audio tab and make sure your sound card is selected as the Default Device in all three fields Sometimes it gets changed to the modem for some unknown reason.

If that isn't the problem, double click on the volume control in the system tray (area around the clock) to open the Play Control panel Click on Options and if "Advanced Controls" doesn't have a check mark next to it, click it to show all controls Then make sure the speakers aren't muted or turned all the way down.

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Author

Posted by Michael of Katharine Gibbs School - New York on November 24, 2004