Norton Systemworks

Question

How do I get rid of norton Systemworks?

Answer

This question was answered on November 29, 2004. Much of the information contained herein may have changed since posting.

Boot up your computer Run Norton Disk Doctor, then Norton WinDoctor

Download the removal utilities SYMCLN.EXE and RNAV2003.EXE from the Symantec website and save them to your desktop

This step will prepare your computer for uninstalling Symantec products.

- Disable automatic LiveUpdate (if enabled)

- Delete all files named *.tmp in C:\Windows and C:\Windows\temp.

- Empty your recycle bin.

- Delete all Norton Protected files

- Turn off Norton Protection on your recycle bin, and select a standard recycle bin icon.

- Turn off any Norton startup utilities such as Registry Tracker, Disk Doctor, or System Doctor.

- Turn off Norton antivirus email protection.

- Shut down your computer

Remove all USB connectors, printers, and anything connected to a serial or parallel port.

Remove all Ethernet connectors.

Remove all connections to the internet.

If you have a laptop, remove all PCMCIA cards

Boot up your computer

If you have Norton Anti-virus, disable auto-protect by right-clicking it's icon in the task bar & select "Disable Auto-Protect"

If you do not have Norton Personal Firewall or Norton Internet Security, proceed to step 10

Disable Norton Personal Firewall (if you have it active) by right-clicking it's icon on the task bar & select disable

Go to Control Panel > Add/Remove Programs and uninstall that Norton Personal Firewall or Norton Internet Security.

If you are prompted to reboot your computer, wait at least 15 seconds before clicking "O.K.".

If you are not prompted to reboot your computer, then wait 15 seconds and then reboot

Go to Control Panel > Add/Remove Programs and select "Norton SystemWorks" Click the "Add/Remove" button.

Make sure that all the check boxes are selected to uninstall all components.

Follow the directions to uninstall all components.

If you are prompted to reboot your computer wait at least 15 seconds before clicking "O.K.".

If you are not prompted to reboot your computer, then wait 15 seconds and then reboot

Go to Control Panel > Add/Remove Programs and uninstall LiveReg,

Go to Control Panel > Add/Remove Programs and uninstall LiveUpdate

Reboot, and then run SYMCLN.EXE that you had downloaded from Step 2

Run RNAV2003.EXE, which uninstalls Norton AntiVirus You need to select which version of Norton AntiVirus to uninstall.

You will first uninstall your present version Then run RNAV2003.EXE again for every other version of Norton AntiVirus, regardless of whether or not you had that version installed I know, this contradicts Symantec's instructions, but this is safe to do and is also part of resetting your LiveUpdate subscriptions.

So, if you are uninstalling Norton AntiVirus 2001, run RNAV2003.EXE and uninstall version 2001 Then, run RNAV2003.EXE again and uninstall 2002, then 2003, then 2000

Search your computer for files and folders with the following names:

liveup*.*

Settings.LiveUpdate

liveupdate

*liveup*

symantec

Now, look at the search results See all the crap that Symantec's poor uninstall procedures have left over? Select it all, then press SHIFT and then DELETE (this deletes these files without sending them to the trash bin)

Run REGEDIT and search for any keys named Symantec Delete those keys and all of the subkeys

Reboot

Check the original directory on your computer where you had your Norton products installed Delete that directory and all the files within Save nothing

Empty your trash bin

Place your Norton SystemWorks CD into your CD-ROM drive

Run Norton Disk Doctor from the CD

Run Norton WinDoctor from the CD.

You'll see lots of garbage in your registry that's left over from Symantec's poor uninstall procedure Delete anything having to do with Symantec, including shortcuts

Run Norton AntiVirus from the CD Scan all files

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Author

Posted by Christopher of Katharine Gibbs School - New York on November 29, 2004