DESKTOP DISAPPEARED

Question

Was on/offline yesterday - no problems. Shut down as normal. When booted up first time and subsequently today desktop was totally blank and 'right click' did not work. Was able to access everything from "task manager" but was never able to correct desktop. Re-booted numerous times, same result. Anyone out there with any ideas? Thanks.

Answer

This question was answered on December 5, 2004. Much of the information contained herein may have changed since posting.

Removing adware & spyware

FAQ608-4650

Some general things to try.

See if System Restore will get you back to a restore point before your problem with Explorer.

Try Safe Mode (Do you have this problem in Safe Mode?).

Try another User

Try running ChkDsk to check your drive for errors Right click your Drive icon/ Properties/ Tools/ Error Checking or run ChkDsk /r from the Recovery Console.

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654) http://support.microsoft.com/support/kb/articles/q307/6/54.asp

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If they don't work you could try repairing windows by running it over itself You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341) http://support.microsoft.com/support/kb/articles/q315/3/41.asp

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Author

Posted by Christopher of Katharine Gibbs School - New York on December 5, 2004