Internet Browsing corruption?

Question

I have Windows XP Home with America Online 9.0. Everything was running fine until one day when I got all these startup messages that the comres.dll could not be found. I replaced the comres.dll file as well as reinstalled (not reformatted) Windows XP. The messages didn't come up anymore but I had issues with AOL. When I try to open it, a message comes up saying "AOL will now install files necessary to connect to the internet..." It looks like it installs the files but nothing happens. If I open it again, same message. So I removed 9.0 and installed AOL 8.0. Now I can sign in to AOL and send and receive email but no internet browsing. If connected, I open Internet Explorer 6.0, I get "page cannot be displayed". So...I don't think it's just AOL, I wonder if it's something with Windows XP or IE. Anyone had this problem or know a fix?

Answer

This question was answered on December 5, 2004. Much of the information contained herein may have changed since posting.

It sounds maybe like a spyware issue or the disc you installed it from! Also check your firewall settings and your internet settings The this page cannot displayed thing either you might have a bad url or I would type in a website like and see if anything pops up! If not then see if you even are recieving an ip! Run type cmd type ipconfig Be careful too, as AOL often installs LAN miniports and Proxy settings Either of these mixed-up from various versions of AOL can be an issue Before taking the advice in the FAQ above, do a manual cleanup of AOL.

Reboot, and install the most recent version of AOL you have Reboot and try the connection again.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Christopher of Katharine Gibbs School - New York on December 5, 2004