COVID-19 UPDATE: How Data Doctors is preparing & responding. Learn more >

Did you try dividing the memory?


I am working on a HP pavillion xg838, the motherboard supports 512MB of ram but if I use 2 256MB sticks of ram the system will go into a loop and not boot into the OS. If I use a 256MB and a 128MB the system boots fine. What could cause this? I have tried several different sticks of RAM all with the same result.


This question was answered on December 5, 2004. Much of the information contained herein may have changed since posting.

Divide the maximum amount of memory that the computer can hold with the number of memory slot on the motherboard Usually, this is the maximum amount for each memory socket For example, if the computer is capable of holding a maximum of 1024 Mega bytes (1 G) of memory and the motherboard has four memory slots, it would be safe to install nothing higher than a 256 MB memory module in each slot His is per HP documentation, I don't know if it applies.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Jerry of Katharine Gibbs School - New York on December 5, 2004