My mouse is not working properly?


Clicking mouse on desktop once opens multiple windows.

Even while typing now pressing the carriage return results in sudden running down of the cursor as if I am continously pressing the carriage return. I cannot work in word as the cursor keeps running down and mutiple windows open when i double click on the desktop icon.I have Norton AV client and do regular scan. Pse help. Regards sanay sharma


This question was answered on December 27, 2004. Much of the information contained herein may have changed since posting.

Clean the mouse or trackball exterior and cord with a cloth moistened in a mild soap solution; wipe dry Then turn the device upside down and remove mouse ball retainer plate or trackball bottom cover Usually the retainer plate can simply be rotated and lifted out Some older mice and most trackballs have screws holding the plate or bottom cover in place Remove the ball carefully

Clean ball with the moistened cloth, wipe with dry cloth and set it aside (Make sure it is completely dry before reassembling.) I blew loose dirt out of the ball cage with a compressed air duster, held some distance away to lessen the impact Be careful here so that you don't damage any components In my case, I had to use a toothpick and tweezers to dislodge some of the matted lint around the contacts in the ball cage A cotton swab lightly moistened with alcohol may also be helpful for cleaning rollers or contacts and the inside of the ball cage

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Posted by Kareem of Katharine Gibbs School - New York on December 27, 2004