Why does my screen turn blue and say that its deleting physical memory?

Question

Everytime I log out of an internet game my computer clicks and my screen turns blue and it said deleting physical memory. I have no idea what is the problem can u guys help me out?

Answer

This question was answered on December 14, 2004. Much of the information contained herein may have changed since posting.

It could be 1 of three things, a virus(es) , spyware or adware!

Use norton or McAfee to get rid of viruses

use spybot to gte rid of syware (download it from www.download.com)

use adware 6.0 to get rid of adrware (download it from www.lavasoft.com)

Physical memory dump usually occurs when you don't have enough memory or the page file is not big enough.

If you have plenty of space on your hard drive, try increasing the page file first This was taken from the Windows Help & Support section:

"You must be logged on as a computer administrator in order to complete this procedure.

"Open System in Control Panel

On the Advanced tab, under Performance, click Settings

On the Advanced tab, under Virtual memory, click Change.

"Under Drive [Volume Label], click the drive that contains the paging file you want to change.

"Under Paging file size for selected drive, click Custom size, and type a new paging file size in megabytes in the Initial size (MB) or Maximum size (MB) box, and then click Set.

"If you decrease the size of either the initial or maximum page file settings, you must restart your computer to see the effects of those changes Increases typically do not require a restart.

"To open System, click Start, click Control Panel, and then double-click System

To have Windows choose the best paging file size, click System managed size

For best performance, do not set the initial size to less than the minimum recommended size under Total paging file size for all drives The recommended size is equivalent to 1.5 times the amount of RAM on your system Usually, you should leave the paging file at its recommended size, although you might increase its size if you routinely use programs that require a lot of memory

To delete a paging file, set both initial size and maximum size to zero, or click No paging file Microsoft strongly recommends that you do not disable or delete the paging file."

Hope this helps.

I also found this interesting from Microsoft:

http://support.microsoft.com/default.aspx?scid=kb;en-us;241215&Product=win2000

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Henry of Katharine Gibbs School - New York on December 14, 2004