Why do I get a "16 Bit Windows Subsystem" error?

Question

Howdy from Wyoming. I have a forms program installed on my Dell computer. My windows system is XP home. After 6 to 8 months of working just fine, I am suddenly receiving the following message when I try to open it:

16 Bit Windows Subsystem

C:\ WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

In addition, I recently tried to upload a new cooking software program that says right on it's package is XP compatible and I get the same message above. We loaded both programs no problem on my Husband's computer where they are working fine and he has XP as well.

The Forms Program is our business software for invoices so I really need to access it on my computer where other programs are tied into it.

Answer

This question was answered on December 20, 2004. Much of the information contained herein may have changed since posting.

I found some information on the Microsoft web site that might be helpful on this problem you are having:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

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Author

Posted by Henry of Katharine Gibbs School - New York on December 20, 2004