Outlook express running slow?

Question

Outlook Express is EXTREMELY slow when switching from one folder to another. I am talking about 10-15 seconds delay from the time you click on a folder until it actually opens the folder. This makes dragging and dropping emails next to impossible, and is not very productive to say the least.

There is also a delay when typing emails. This is a delay between when you type something on the keyboard until you see the change in the email text on the screen.

This is extremel;y frustrating. This all seems to have started when we changed Antivirus programs. The computer came with Norton. We then changed to McAfee and the slow-down occured. We then went back to Norton, but it is still slow. I have run Ad Aware, Spybot, Spyware Doctor and Registry Mechanic to no avail.

Answer

This question was answered on December 20, 2004. Much of the information contained herein may have changed since posting.

If you want to do it manually, here's the safest way to do it...

1 Go to file>folder>compact all folders

2 Exit the program, search for *.dbx (may have to turn on the ability for you to see hidden files in explorer), should be at least half a dozen of them, with a current date timestamp Do the same for *.wab, this is your address book, one file I would restore them on another computer if you can, or login to 2000 under a different name and restore them, make sure its all intact Then format away!

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem Also test the backup to make sure it is intact

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Author

Posted by cristina of Katharine Gibbs School - New York on December 20, 2004