COVID-19 UPDATE: How Data Doctors is preparing & responding. Learn more >

How to stop the "Windows Installer" from coming up?


When I boot up my other computer, as soon as I click on anything a "Windows Installer" box comes up and when I try to close it, it freezes my computer. This happens in the normal or safe mode.


This question was answered on December 27, 2004. Much of the information contained herein may have changed since posting.

Well, it looks like the system is up-to-date which is excellent With regard to the Windows installer error, my guess is that the installer is slightly misconfigured Here's a couple of things to try.

1 From the Files directory on the CD, double-click vl_setup.msi Same error?

2 If that doesn't work, click Start - Run and enter the following line in the box:

msiexec /i d:\files\vl_setup.msi

where "d" is the drive letter of your CD, and the VL 4 setup CD is in the drive.

Any better?

If the install completes, but VL starts up with a message about not being properly installed, get back to me.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Kareem of Katharine Gibbs School - New York on December 27, 2004