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My Microsoft Word program will not open (launch) unless I am connected to the internet.


Simply put: My Microsoft Word program will not open (launch) unless I am connected to the internet. If I try to open Word with my internet(cable) connection closed, Word will freeze and not open. I do NOT have the original CD to reload.

Thank you...


This question was answered on January 3, 2005. Much of the information contained herein may have changed since posting.

If you installed Microsoft Word 2000 from CD-ROM, follow these steps to download and install the client update:

1 With your Web browser, visit the following Microsoft Web site: For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses Microsoft used the most current virus-detection software that was available on the date that the file was posted The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file

2 Click Save to save the Wrd0901.exe file to the selected folder

3 In Windows Explorer, double-click Wrd0901.exe

4 If you are prompted to install the update, click Yes

5 Click Yes to accept the License Agreement

6 Insert your Word 2000 (or Office 2000) CD-ROM if you are prompted to do so, and then click OK

7 When you receive a message that indicates the installation was successful, click OK

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Posted by cristina of Katharine Gibbs School - New York on January 3, 2005