Why does my computer restart on its own?

Question

Following shutdown, the computer restarts on its own. I deleted a file that Norton identified as high risk and recommended not be run but the computer continues to restart upon shutdown. The computer htbernates properly however.

Any thoughts?

josh

Answer

This question was answered on May 18, 2005. Much of the information contained herein may have changed since posting.

These tweaks require a minimal amount of effort and should yield a significant improvement in performance Also, you don’t need to be a computer expert to do them Sudden and inexplicable performance changes can indicate the presence of a virus If I suspect a computer is infected, one of the online virus scanners, such as Trend Micro's Housecall, is my first stop It runs in a browser window and doesn't require traditional installation

If your computer is unable to go online then Housecall is fresh out of luck This is when I'd resort to a virus scanner that has bootable media Most of the programs you can purchase at your local computer supply are on bootable CD’s For users of Win 9x or ME there is a free download available for DOS from F-Prot that is quite good

Remember, it's vitally important, no matter what virus scanner you, that you keep your virus definitions up to date Some companies release updates on a daily basis Hundreds of new viruses and variants proliferate daily Most don't make it far, but it only takes one to slip past outdated defenses and wreck your day

To view the services available on your computer click: Start, Run, services.msc Sort by 'Status.' Everything with the phrase 'Started' is running in the background You can stop or disable any service within the right-click context menu.

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Author

Posted by Johnny of Katharine Gibbs School - New York on May 18, 2005