Do you receive error messages?

Question

After insatalling a new master hard drive , I now get an

error massage when I try to use any applications from Office XP.

This includes MS Word and Excel and Publisher.

"An error occured and this feature is no

longer functioning properly. Please run Setup and select

Repair. to restore this application" I click OK and the

application starts.

Can you help with this one?

Answer

This question was answered on March 20, 2005. Much of the information contained herein may have changed since posting.

Please this article from Microsoft in order to fix your computer's problem:

You receive an error message in a program that interacts with Word 2000 when Norton AntiVirus or SystemWorks is installed on your computer

Article ID : 243579

Last Review : January 28, 2005

Revision : 4.1

This article was previously published under Q243579

On this page

SYMPTOMS

CAUSE

WORKAROUND

MORE INFORMATION

SYMPTOMS

When you use one of the Microsoft Office programs listed at the beginning of this article, and you use a feature that requires the functions of Microsoft Word, you may experience one of the following symptoms: " When you try to insert a Microsoft Word Document object into a program, you receive one of the following error messages:

Microsoft application can't start the application required to open this object An error occurred and this feature is no longer functioning properly Would you like to repair this feature now?

If you click No to the error message, you receive the following error message:

Cannot start the source application for this object

-or-

Failed to create object Make sure the application is entered in the system registry

" When you try to edit text in Microsoft Publisher by using the Edit Story in Microsoft Word command, you receive the following error message:

A Word Story Editing error occurred Microsoft Word may be busy, or there may not be enough memory Wait a moment for Microsoft Word to finish If this doesn't correct the problem, try making more memory available by saving your work and closing other programs; then try again

" When you try to use Automation to control Word with the CreateObject function, you receive the following error message when you try to run the code:

Run-time error '2147417846 (8001010a) Automation error

Note When you try to perform a mail merge from Microsoft Access, you may receive this error message For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

246018 Automation error 8001010A when automating Word 2000

" When you try to perform a mail merge from Microsoft Outlook, you receive the following error message:

The program for the attachment may not have been installed properly or may have been moved or deleted Reinstall the program in which the attachment was created

" When you try to save or print a file, the Save, Save As, or Print dialog box may appear behind your Office program

" When you start Microsoft Word, you receive the following error message:

visual c run time library.

Run time error:

winword.exe r6025 pure virtual function call

" When you try to open a presentation in Microsoft PowerPoint, you receive the following error message:

PowerPoint found an error that it can't correct You should save presentations, quit, and then restart PowerPoint

" In Microsoft Word, when you click the Page Up button or Page Down button on the vertical scroll bar, Word does not continue to the previous page or next page

CAUSE

This behavior may occur if you have any of the following products installed on your computer.

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Author

Posted by Eramilde of Katharine Gibbs School - New York on March 20, 2005