You got a virus in your computer?

Question

hello, I got a vary bad virus at one point in time that removed my CD drive from my computer or something like that. I can't see it in "My Computer" and can't read or open it but when I look at the system hardware it says it's there and working. I tryed to uninstall it so that when I rebooted my computer it wold find it and install it but it won't uninstall and I can't read any CD's. This virus also removed other components on my computer such as the ethernet card which I need to reinstall it with a CD. Is there any way to get m computer to reinstall the driver or let me use it? Thanks You

Chris

Answer

This question was answered on March 9, 2005. Much of the information contained herein may have changed since posting.

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows Server 2003, Windows XP, or Windows 2000

Article ID : 890830

Last Review : March 8, 2005

Revision : 3.0

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SUMMARY

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SUMMARY

Microsoft has released the Microsoft Windows Malicious Software Removal Tool to help remove specific, prevalent malicious software from computers that are running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000 The Malicious Software Removal Tool supersedes all virus-cleaner tools that were previously released by Microsoft You can download the Malicious Software Removal Tool from the Microsoft Download Center You can also run an online version of the tool from the Malicious Software Removal Tool Web site on Microsoft.com To run the Malicious Software Removal Tool from either location, you must log on to your computer with an account that is a member of the Administrators group If you are running Windows XP, you can also run the Malicious Software Removal Tool from the Windows Update Web site or by using Automatic Updates.

MORE INFORMATION

Download and setup information

If you are an IT administrator who wants more information about deploying the tool in an enterprise environment, click the following article number to view the article in the Microsoft Knowledge Base:

891716 Deployment of the Microsoft Windows Malicious Software Removal Tool in an enterprise environment

This article includes information about Microsoft Systems Management Server (SMS), Microsoft Software Update Services (SUS), and Microsoft Baseline Security Analyzer (MBSA) support

Windows Update Web site and Automatic Updates

If you use Microsoft Windows XP, you can use Automatic Updates to download and run the tool, or you can visit the Windows Update Web site: http://www.windowsupdate.com The tool is offered as a critical update through these mechanisms.

Notes• Currently, only Windows XP users can download and run the tool by using Windows Update or Automatic Updates Support for computers that are running Windows 2000 or Windows Server 2003 will be added in a future release If you are using Windows 2000 or Windows Server 2003, you can run the tool through the other mechanisms that are described in this article

• The first time that you download and run the tool by using Windows Update or Automatic Updates, you must accept a specific end user license agreement (EULA) The EULA is displayed when you log on as a member of the Administrators group and then access Automatic Updates or the Windows Update site

• A new version of the tool will be released each month and will be made available from Automatic Updates and from the Windows Update site

For more information about Automatic Updates, click the following article number to view the article in the Microsoft Knowledge Base:

294871 Description of the Automatic Updates feature in Windows

Microsoft Download Center

You can download the Malicious Software Removal Tool manually from the Microsoft Download Center The following file is available for download from the Microsoft Download Center:

Download the 890830 package now.

Release Date: March 8, 2005

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses Microsoft used the most current virus-detection software that was available on the date that the file was posted The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file

Malicious Software Removal Tool Web site on Microsoft.com

To run an online version of the Malicious Software Removal Tool, visit the Malicious Software Removal Tool Web site: http://www.microsoft.com/malwareremove

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Author

Posted by Eramilde of Katharine Gibbs School - New York on March 9, 2005