how do i get my computer to logon because when i put the password in to logon it says loggin off then the computer turns off
This question was answered on March 9, 2005. Much of the information contained herein may have changed since posting.
Logon Process Hangs After Encrypting Files on Windows 2000
Article ID : 269397
Last Review : November 20, 2003
Revision : 3.0
This article was previously published under Q269397
On this page
SYMPTOMS
CAUSE
RESOLUTION
MORE INFORMATION
SYMPTOMS
After you encrypt files on your Windows 2000-based computer, the computer may stop responding (hang) during the logon process When this occurs, no users can log on to the computer
CAUSE
This behavior can occur if the Autoexec.bat file in the root folder of the system drive has been encrypted
RESOLUTION
To resolve this issue: 1 Start the Windows 2000 Recovery Console
2 Type cd c:\, and then press ENTER
3 Type rename autoexec.bat autoexec.old, and then press ENTER
4 Type exit, and then press ENTER
For additional information about Recovery Console, click the article number below to view the article in the Microsoft Knowledge Base:
229716 Description of the Windows 2000 Recovery Console
To prevent the Autoexec.bat file from becoming encrypted, use the following steps
NOTE: These steps prevent all users from modifying the Autoexec.bat file unless an account with administrator rights is later used to change the access permissions 1 Log on to the computer by using an account with administrator access to the local computer
2 Double-click My Computer
3 Double-click the drive that contains your Windows 2000 installation
4 Right-click the Autoexec.bat file, and then click Properties
5 Click the Security tab
6 Click to clear the Allow inheritable permissions from parent to propagate to this object check box
7 In the Security dialog box that appears, click Remove
8 Click Add
9 In the Look-In box, click the name of the current computer
10 In the Name box, click System, and then click Add
11 Click OK
12 Verify that only the Read and Execute and Read permissions are selected
13 Click OK
MORE INFORMATION
Some system files, such as the Autoexec.bat file, are processed before the user logon process is completed If these files are encrypted, users cannot log on to the computer because Windows cannot gain access to the credentials that are required to decrypt the file until the user with the appropriate Encrypting File System (EFS) key has logged on
About the author
Posted by Eramilde of Katharine Gibbs School - New York on March 9, 2005
Need Help with this Issue?
We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!