PC difficult to shut down?
pc difficult to shut down and will not stay off.
This question was answered on March 9, 2005. Much of the information contained herein may have changed since posting.Computer Hangs During Shutdown Because of Resource Conflict
Article ID : 262575
Last Review : December 17, 2003
Revision : 3.0
This article was previously published under Q262575
For a Microsoft Windows XP version of this article, see 314101
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You may experience any of the following symptoms: • When you click Start, click Shut Down, and then click either Restart or Shut Down in the Shut Down Windows dialog box, the computer may begin to shut down but then stop responding (hang) When this occurs, the computer stops at a blank screen The mouse pointer is displayed, but you cannot move it The computer does not respond to mouse movements or keyboard input
• If your floppy disk drive is not present in My Computer, the Standard Floppy Disk Controller device in Device Manager may display the following error status:
This device cannot find enough free resources that it can use (Code 12)
• The following "Stop" error message may be displayed when you shut down from Safe mode:
This behavior can occur if you have PACE InterLok anti-piracy software installed on your computer InterLok installs the Tpkd.sys driver, which uses the same IRQ as the Standard Floppy Disk Controller device
To resolve this issue, visit the following PACE Web site: http://www.paceap.com Download the latest Tpkd.zip driver, unzip it, and install it.
Microsoft provides third-party contact information to help you find technical support This contact information may change without notice Microsoft does not guarantee the accuracy of this third-party contact information.
PRB: 16-Bit MS-DOS Console Applications Do Not Close During Shutdown
Article ID : 245717
Last Review : November 13, 2003
Revision : 3.0
This article was previously published under Q245717
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A 16-bit MS-DOS console application runs in a command window When you shut down this application, the following error message may be displayed:
Windows cannot end the program It may need more time to complete an operation
When you shut down the application, the MS-DOS command window does not respond to the System menu Close item or the title bar Close button
To work around this behavior, cancel the shut down process Close the command window, and then shut down the computer
Steps to Reproduce Behavior
1 On the Start menu, click Run
2 Type command and press ENTER
3 Type edlin my.txt and press ENTER
4 On the Start menu, click Shut Down, and then click Restart
Notice that Windows returns the error message noted in the "Symptoms" section
Windows XP restarts when you try to shut down your computer
Article ID : 311806
Last Review : June 2, 2004
Revision : 1.0
This article was previously published under Q311806
Important This article contains information about modifying the registry Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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When you shut down your Microsoft Windows XP-based computer, your computer may restart instead of shutting down, and a Stop error may briefly appear before the computer restarts.
This issue may occur if the following conditions are true: • You have "automatically restart" selected
• The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program is installed on your computer
To resolve this issue, contact Roxio, or visit the following Roxio Web site to download and install the updated driver for Easy CD Creator 5.0 for Windows XP: http://www.roxio.com Microsoft provides third-party contact information to help you find technical support This contact information may change without notice Microsoft does not guarantee the accuracy of this third-party contact information
To work around this issue, remove Roxio Easy CD Creator or Direct CD.
Windows XP may experience a problem during startup that causes a Stop error message Depending on the system configuration, the Stop error message may appear too briefly to record the error information To gather important information about the Stop error message and to verify the cause, follow these steps: 1 Right-click My Computer, and then click Properties
2 On the Advanced tab, click Settings under Startup and Recovery
3 Clear the Automatically restart check box under System failure, and then click OK The error message should remain on the screen so that you can record the error information
"Stop 0x0000000a(0x00000029,0x00000002,0x00000000,0x80466d7b" error message after Windows is already installed
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly Use Registry Editor at your own risk.
When this issue occurs, follow these troubleshooting steps: 1 Remove the Easy CD Creator software
2 Click Start, click Run, type Regedit in the Open box, and then click OK
3 Locate the following registry key:
4 Remove the Etetnt.mpd file that has a revision date of 1997
5 Locate the following registry key:
6 Remove the following files: • Cdr4vsd
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
310628 Easy CD Creator 5.0 does not function in Windows XP
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Posted by Eramilde of Katharine Gibbs School - New York on March 9, 2005