What can cause an unexpected shut down?

Question

Whenever I connect to internet a window is coming application windows\system32\lsass.exe and windows NT authority is going to shut down and restart, save your settings and finally after 30 seconds count down my computer shuts down and restarts.

Before I solved this problem by checking in the tab 'enable firewall protection' in the dial up connection properties window. But it is not working now.

Could you please help?

Answer

This question was answered on March 6, 2005. Much of the information contained herein may have changed since posting.

You have a worm call Sasser Worm which opens security ports on the infected computer which renders it vulnerable to hackers who can use these open ports to implant Spyware and Trojan Programs, hence stealing your personal information.

There is a website that has a program especially for this type of worm, http://199.239.233.2/OPF/virushelp/sasser.htm

After you’ve downloaded and run the SasserRemover You will have update your windows settings, then perform a spy ware scan to make sure you got rid of the worm

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Author

Posted by Kera of Katharine Gibbs School - New York on March 6, 2005