How to resolve Back Web error message?

Question

I've started getting an error message when I turn my laptop on. It says Back Web unable access its Data director. I have no idea as to what this is or what I should do about it. Please explain it and what the error message means.

Thank you

Answer

This question was answered on March 13, 2005. Much of the information contained herein may have changed since posting.

BackWeb is a generic downloading tool used by various software companies that incorporate it to download data such as product updates BackWeb is capable of collecting information from your PC and delivering it to the collection site Whenever you connect to the Internet, BackWeb also connects to retrieve advertisements, which are then displayed on your browser as popups

If you would like to remove the tool try uninstalling using Add/Remove Programs in Control Panel If it does not appear to be an uninstall program, try C:\program files\BackWeb\ and remove this directory

Run MSCONFIG (Start, Run, type MSCONFIG), check the Startup tab and disable anything related to BackWeb Look for any .EXE file starting with BackWeb and delete it.

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Author

Posted by Kera of Katharine Gibbs School - New York on March 13, 2005