Your computer doesn't recognize the cd drive?

My computer doesn't seem to acknowledge when there is a disk in the drive. It reads 'please insert disk into disk drive a/d' when there is already a disk in.

This question was answered on March 18, 2005. Much of the information contained herein may have changed since posting.

---

A couple of things it could be due to,

1 Your CD/DVD Drive needs cleaning.

2 The disks you are using could need cleaning.

If you pop a disk into D drive, then go to my computer & double-click on the cd-rom drive.. if it won't display the contents of the disk, then try running a lens cleaner disk If it then still doesn't work, I'd guess the drive needs replacing.

About the author

Posted by Eramilde of Katharine Gibbs School - New York on March 18, 2005

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!