How do I restore my PC to a good operationg condition?

Question

After updating (automatic setting) of McAfee antivirus the computer has become "glacially slow"! Tried to do system restore and it has lost all set points beyond today! Is this a glitch with XP SP2 and McAfee conflicts. Every thing seems to be affected. Trying msconfig settings changes gives some help but I don't know enough to get everything squared away again.

How much will it cost me to have you restore this to good operating condition again?

Thanks for any response you may have,

Art

Answer

This question was answered on May 18, 2005. Much of the information contained herein may have changed since posting.

I suggest that you make sure “System Restore” is turned on by following the steps below:

1 Click Start, right-click “My Computer”, and then click “Properties”.

2 Click the “System Restore” tab.

3 Clear the “Turn off System Restore” check box (or the Turn off System Restore on all drives check box), and then click OK.

Your Virus Scan maybe set to scan all files; therefore your computer could be noticeably slower You can set Virus Scan to scan program files and documents by doing the following:

1 Right-click on the McAfee icon by your system clock

2 Click VirusScan > Options

3 Click Advanced

4 In the 'File Types to Scan' box, select Program files and documents only

5 Click the OK button, then OK again

In addition you can try to start your computer by using the Last Known Good Configuration feature, by following the steps below:

Start your computer.

1 When you see the "Please select the operating system to start" message, press the F8 key.

2 When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.

If you continual to have a problem then you should view the event log by doing the following:

1 Click “Start”, click “Control Panel”, double-click “Administrative Tools”, and then double-click “Event Viewer”.

2 Chick on the “Application”, double-click the “Error” type of event which will reveal a significant problem, such as loss of data or loss of functionality.

3 Also double-click the “Warning” type of event which will indicate a possible future problem.

4 The event log is helpful and could give you some additional insight to your problem

Good Luck!

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Author

Posted by Kisha of Katharine Gibbs School - New York on May 18, 2005