Why can" I get online?

Upon boot up I can access Cox cable with no problem. After some time off line, when I try to go back on line, I have to reboot in order to get back on the Internet.

This question was answered on April 30, 2005. Much of the information contained herein may have changed since posting.

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Sometimes IP addresses can expire and need to be renewed

If you think you need to renew your IP address do this:

Start > Run

then key in:

cmd /k ipconfig

this opens a command window with the IP address information.

Then run these commands:

ipconfig/release

ipconfig/renew

Also, many internet connectivity issues can be solved by unplugging the modem's power...waiting 30 seconds-1 minute then plugging the modem back in This allows the modem to reset itself.

Reference: www.helponthe.net

About the author

Posted by Ian of Chandler-Gilbert Community College on April 30, 2005

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