How to troublesshoot Windows 98 Startup Problems.

Question

when I started my computer it went into safe mode I wasn't paying attention and clicked yes on the screen the computer rebooted and now all my icons & screens are to big for the screen I tried to go to control panel and change everything back but the screens are so big I can't click onto the apply button and nothing I've tried has helped.

Answer

This question was answered on June 7, 2005. Much of the information contained herein may have changed since posting.

Step through the startup process to see if any devices do not load properly:

1 Click Start, click Run, type msconfig in the Open box, and then click OK

2 Click Selective Startup

3 Try different boot options The following table lists several startup options The options are labeled Boot A, Boot B, Boot C To use a boot option, click the appropriate check boxes to select or clear them Follow the instructions below the table to determine the cause of your problem.

B oot A Boot B Boot C Process Config.sys file Yes No Yes Process Autoexec.bat file Yes No Yes Process Winstart.bat (if available) Yes Yes No Process System.ini file No Yes Yes Process Win.ini file No Yes Yes Load Startup Group items Yes Yes No

NOTE: The Msconfig tool cannot disable a file that has the read-only attribute, although it behaves as though it can To determine if the Msconfig tool has replaced the file you are attempting to disable with a copy of the file, text similar to the following text should appear at the beginning of the file:

rem rem *** DO NOT EDIT THIS FILE! *** rem rem This file was created by the System Configuration Utility as

rem a placeholder for your AUTOEXEC.BAT file Your actual

rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH

rem

First, try the Boot A option If Windows 98 does not start normally under these conditions, try the Boot B option If Windows 98 does start normally using the Boot A option, there is a problem in the System.ini or Win.ini file To find which line in the System.ini or Win.ini file is causing the problem:

a Click Start, click Run, type msconfig in the Open box type, and then click OK

b Click the Win.ini tab

c Double-click the Windows folder

d Click to clear the load= and run= check boxes

e Click OK

f When you are prompted to restart your computer, click Yes

If Windows 98 starts normally using the Boot B option, there is a problem with a driver or terminate-and-stay-resident (TSR) program being loaded from the Config.sys or Autoexec.bat file

If Windows 98 does not start normally with the Boot A or Boot B options, try the Boot C option If Windows 98 starts normally using the Boot C option, there is a problem with a program that is run during startup

If you are still unable to start Windows 98 normally, use the System File Checker tool to check for damaged or replaced system files To start System File Checker, click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu

GOOD LUCK!

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Author

Posted by Kisha of Katharine Gibbs School - New York on June 7, 2005