How to stop a PC from booting into safe mode only.

Question

my biostar comes up and goes to the safe mode screen and then it comes up

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and thats all it does

Answer

This question was answered on June 8, 2005. Much of the information contained herein may have changed since posting.

Follow the steps in this document, in order, until the problem is resolved

Step1: Check the keyboard and make sure a Shift key is not stuck

The PC enters safe mode if either Shift key on the keyboard is held down during Windows startup or the Shift key is stuck

Attach a different keyboard or loosen any stuck Shift keys, and then restart the PC If the PC still starts in safe mode, go to the next step

Step 2: Try a different color depth setting

Some video cards and monitor combinations may cause Windows to enter safe mode due to the color depth setting and the display resolution setting To check or change these settings, perform the following steps:

1 Right-click an empty area of the desktop and then select Properties The Display Properties window opens

2 Click the Settings tab

3 Select a different color depth (quality) setting such as 16 bit, and a different display (screen) resolution such as 1024 by 768

4 Restart the computer

If the computer still starts in safe mode, go to the next step

Step 3: Remove recently installed hardware

Did you recently install a new peripheral (printers, cameras, scanners, personal data assistants) or other hardware? It is possible a new device is in conflict with other existing devices Use the following two sections to locate conflicting hardware:

Disconnecting a recently added peripheral

1 Disconnect all peripherals attached to the computer

2 Restart the computer twice

If Windows does not start in safe mode, re-attach one peripheral at a time until you find the peripheral that is causing the problem Refer to the peripheral's support to see if there are any known issues and resolutions for this problem

If Windows still starts in safe mode, disconnect any recently added hardware as explained in the following section

Disconnecting a recently added hardware device

1 If new computer hardware (like a PCI or PCMCIA card) was recently added, uninstall its software and drivers and restart the computer Let Windows detect the new hardware and install new drivers

2 If Windows still starts in safe mode, remove the new hardware and its software entirely Restart the system twice

If Windows does not start in safe mode, check the hardware vendor's support for any known issues and resolutions for this problem

If Windows still starts in safe mode, continue troubleshooting with the following steps

Step 4: Set the BIOS to default settings

PCs have basic input output settings (BIOS) that are set for the hardware that came with the computer Use the following steps to reset the BIOS to its original condition in the event that something adjusted the settings:

NOTE: The following steps are common to most Compaq PCs Make sure that you read the information on the BIOS screen to verify the steps

1 Turn the PC off, wait about ten seconds, and then turn the computer on

2 Press the F1 key repeatedly during the first logo screen (This keypress may be different on some computer models)

3 Press the F5 key and then press the Enter key to set the setup defaults

4 Press the F10 key and then press Enter to save the settings and exit

If Windows starts in safe mode, restart the computer one more time before continuing to the next step

Step 5: Use system restore to restore the system to an earlier time

Use Microsoft's System Restore utility to restore the computer to an earlier time When using System Restore, choose the last available date when the computer opened into Windows normally

1 Open the system restore utility by clicking Start, (All) Programs, Accessories, and then System Tools

If the PC continues to start in safe mode after restoring, continue to the next step

Step 6: Disable device drivers that have problems

Use the following steps to look for devices in Device Manager that are having problems:

1 Click Start, right-click My Computer, and then select Properties

2 Click the Hardware tab, and then click the Device Manager button

3 Click the Plus ( ) signs next to each hardware category listing and view the small pictures next to each device name

If a device contains a red or yellow symbol over its picture, then the device driver is having problems If there are no devices drivers that are having problems, continue to Step 3 Otherwise, disable problem device drivers as follows:

a Click the name of the device, and then click the Properties button

b Read the description of the problem under Device Status and write down the name of the device and the problem for future reference

c Select Disable in this hardware profile If "Disable in this hardware profile" is already checked, then the device is already disabled

d Click OK

4 After all of the troubled devices are disabled, restart the PC twice If Windows does not start in safe mode, then check the hardware's support site for any known issues and resolutions for this problem for a fix 5 If the device is old and not used anymore, then it can be removed by right-clicking the device name in Device Manager and selecting Remove

If the PC still continues to open in safe mode, continue to the next step

Step 7: Resetting safeboot in Windows XP

Use the following steps in XP to use the Microsoft configuration utility to see if the safeboot option is selected:

1 Click Start, Run, and type the following into the Open field: msconfig

2 Click the Boot.ini tab

3 Remove the checkmark next to /Safeboot if it is selected

4 Click OK and restart the PC

GOOD LUCK!

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Author

Posted by Kisha of Katharine Gibbs School - New York on June 8, 2005