How do I open a stuck drive tray?

Question

My E drive tray will not open no matter how much I push the release button.

Answer

This question was answered on October 13, 2005. Much of the information contained herein may have changed since posting.

Look closely at the drive just under the tray on the front of the drive you will find a small hole Something the size of the end of a paper clip will fit into it This is the manual release for the drive tray Once you find something to fit in the hole, push it in until the drive pops open It is best if you do this while the computer is off Once you get it open, check to see if something is jamming it up Then close it back up and reboot then try the eject button again.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Kevin of Chandler-Gilbert Community College on October 13, 2005