Why do I get error 0x800ccc79 when I start receiving email in my Outlook Express?

Posted By : Kathy of Chandler-Gilbert Community College on November 29, 2005

Follow us on Facebook   Follow us on Twitter   Follow us on LinkedIn

Let Data Doctors be your personal IT department today

When strating Outlook Express it will receive all my mail.

when it completes receiving mail it will give which will remain on screen until I close it. It will then continue to turn my internet connection off. If turn my internet connection on and attempt to open a link in an e-mail it would shut down the connection.

The eror message that shows when I start e-mail is


This question was answered on November 29, 2005. Much of the information contained herein may have changed since posting.

This error message means the server does not support a SSL connection This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL

To fix this problem:

Open Outlook Express, and click Tools

Then click on Accounts

Then click on your ISP connection and click Properties

Then click Advanced

On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3)

You will then be able to collect your mail

About the author

Posted by Kathy of Chandler-Gilbert Community College on November 29, 2005

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!