The memory could not be read error message

Question

For the past several days, after using internet explorer, I get a message when I re-boot the computer. The message is this: The instruction at "0x1001cbf1" referenced memory at "0x1001cbf1". The memory could not be read. I went to manage add-ons in the tool option, to disable this, and it was not listed there. I am unsure if I should disable anything else that is in there, as I don't know what I need and don't need. If this isn't in the manage add ons selection, what do I do to solve this problem? Thanks

Answer

This question was answered on March 2, 2006. Much of the information contained herein may have changed since posting.

A bug could be causing the problem with your internet explorer Because it is possible something else could be causing this error message to appear, here is a list of troubleshooting techniques to try to fix the issue or to at least narrow down what maybe causing it:

1.Download free spy ware from the internet or update what you already have Ex Ad aware or Microsoft antispyware.

2.Run the system file checker Go to website http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html for instructions.

3.Visit Windows.com, click on updates and install critical updates.

4.Finally, if this message occurs after viewing only certain websites, check with other users to see if they are experiencing the same problem The website may be experiencing issues.

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Author

Posted by kara of Chandler-Gilbert Community College on March 2, 2006