Computer starting in safe mode

Question

I don't know a lot about computers. I know that when I try to start it up it takes me to the safe mode start-up screen(etc). I have choosen all the options but it takes me back to the same screen. It al started when it would not detect the modem. So I do not know if someone has been messing with my computer or not. Please help!!

Answer

This question was answered on March 9, 2006. Much of the information contained herein may have changed since posting.

Your computer could be starting in safe mode if the options section in the msdos.sys file contains this following typed line: BootSafe =1

Here are some instructions I found from the Microsoft.com web site to remove the BootSafe=1 line from the msdos.sys file:

1 Click Start, point to Find, and then click Files or Folders.

2 In the Named box, type msdos.sys.

3 In the Look In box, click the drive on which Windows is installed (usually drive C), and then click Find Now.

4 Right-click the Msdos.sys file, and then click Properties

5 Click to clear the Read-Only and Hidden check boxes to remove these attributes from the Msdos.sys file, and then click OK.

6 Right-click the Msdos.sys file, and then click Open With.

7 In the Choose the program you want to use box, click WordPad, and then click OK.

8 Delete the BootSafe=1 line

-or-

Change the value in the BootSafe=1 line to BootSafe=0.

9 On the File menu, click Save

10 Right-click the Msdos.sys file, and then click Properties.

11 Click to select the Read-Only and Hidden check boxes to set the attributes for the file, and then click OK.

12 Restart your computer.

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Author

Posted by kara of Chandler-Gilbert Community College on March 9, 2006