What to do about driver errors?

Question

Getting a pop up message from systray after booting up that states, ( A CD recording driver is installed that might cause stability problems, including shut down and problems using a CD/DVD drive. This driver will be disabled. The driver might have been installed by , Easy Cd Creator, Windows MediaPlayer, or Realjuke Box.

I have a HP CD burner and A HP DVD burner installed and have never had a problem with recording. I also have all 3 of the above mentioned programs and have had them for some time.

How do I get rid of the annoying Pop Up.

The message is from HP Help and support center internally not from the web site

Answer

This question was answered on April 22, 2006. Much of the information contained herein may have changed since posting.

Driver errors are usually caused by a conflict with other software If you have recently installed another program, you may want to consider removing the newest program to see if that helps Also, you may want to try searching for an updated driver for your burner If it's an older burner, no updated drivers may exist so don't be surprised if HP has no more support for the hardware If there is an error code with the message you are receiving, try putting the error code itself into a search on Google

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Author

Posted by Aaron of Chandler-Gilbert Community College on April 22, 2006