Apple Notebook Batteries Recalled

Question

Apple Announces Recall of Batteries Used in Previous iBook and PowerBook Computers Due To Fire Hazard.

Answer

This question was answered on August 24, 2006. Much of the information contained herein may have changed since posting.

The U.S Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Rechargeable, lithium-ion batteries with cells manufactured by Sony for certain previous iBook G4 and PowerBook G4 notebook computers only.

Units: About 1.1 million battery packs (an additional 700,000 battery packs were sold outside the U.S.)

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received nine reports of batteries overheating, including two reports of minor burns from handling overheated computers and other reports of minor property damage No serious injuries were reported.

Description: The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4 Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit.

Computer model name

12-inch iBook G4

3K429 through 3K611

6C510 through 6C626

12-inch PowerBook G4

3K428 through 3K611

15-inch PowerBook G4

Battery model number

A1061

A1079

A1078

A1148

Battery serial numbers

ZZ338 through ZZ427

ZZ411 through ZZ427

3K425 through 3K601

6N530 through 6N551

6N601

No other Apple notebook computers are involved in this recall.

Sold Through: Apple’s online store, Apple retail stores nationwide, and Apple Authorized Resellers from October 2003 through August 2006 for between $900 and $2300 The batteries also were sold separately for about $130.

Assembled in: Japan, Taiwan and China

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m and 8 p.m CT Monday through Sunday or log on to Apple’s Web site at http://support.apple.com/batteryprogram to check the battery’s serial number and request a replacement battery.

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Author

Posted by Chad of Data Doctors on August 24, 2006