Why doesn't my Win 98 Disk Cleanup utility delete all files?

Question

Recently did a disk cleanup. Went start-programs-accessories-system tools-disk cleanup for C:drive. Cleanup reduced MB to .00MB for temporary internet files & downloaded program files. Great so far but clicking on View Files shows that none of the names for all these files have been deleted and they go back to 3/17/99 when system was new. How do I get rid of all these file names ?????? Please reply. Thanks

Answer

This question was answered on June 17, 1999. Much of the information contained herein may have changed since posting.

Try the following Microsoft solution and see if it helps.

Windows 98: Disk Cleanup Utility Does Not Delete All Files

The information in this article applies to:

Microsoft Plus! 98, version 1.0

SYMPTOMS

When you run the Disk Cleanup utility included in Plus! 98, and you choose to delete Temporary Internet Files or Downloaded Program Files, some of these files may not be deleted

CAUSE

The Disk Cleanup utility deletes only those files that it determines are safe to be deleted Disk Cleanup does not delete ActiveX controls, Java applets, or cookies

RESOLUTION

To delete files left on your hard disk by Disk Cleanup, follow these steps:

1 Click Start, point to Programs, point to Microsoft Plus! 98, and then click Disk Cleanup.

2 Click the hard disk containing the files you want to delete,

and then click OK.

3 In the Files To Delete box, click the folder containing the files

you want to delete, and then click View Files.

4 Right-click the file you want to delete, and then click Delete

If you want to delete multiple files, press and hold down the CTRL

key, click each file you want to delete, right-click one of the files

you selected, and then click Delete.

5 If you are prompted to confirm the deletion, click Yes

6 Close the folder window

7 Repeat steps 3-6 for each folder containing files you want to delete

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Author

Posted by Ken of Data Doctors on June 17, 1999