Why do I receive error: the instruction at "0x5a002916" referenced memory at "0x00580024" could not be read?

Posted By : Ryan of Chandler-Gilbert Community College on April 10, 2007

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i have an error message..." the instruction at 0x5a002916 referenced memory at "0x00580024" could not be read

This question was answered on April 10, 2007. Much of the information contained herein may have changed since posting.

It appears that this error message is related to the use of McAfee software applications The error is being caused by a failure with mscifapp.exe

To eliminate this error message follow the steps listed below:

Click on Start --> Search --> Files or Folders -> type in mscifapp.exe and search for the file in the location 'Local' drives

Select and delete all the files found

Now, uninstall Privacy Service completely from the computer and then reinstall it

Use the following link to uninstall the program: http://tools.mcafeehelp.com/doc.php?siteid=1&docid=71517&support=ts

Use the following link for information on reinstalling http://tools.mcafeehelp.com/doc.php?siteid=1&docid=380902&support=ts

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Posted by Ryan of Chandler-Gilbert Community College on April 10, 2007

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