Why would my monitor stop working abruptly?

Question

Ok, here is my problem. I bought this computer about two weeks ago from a custom manufacturer in California called iBUYPOWER. They sent me the computer about a week after I ordered it, and it worked fine for about 5 days. Then, when I was in the middle of a computer game, the monitor just shut down, and displayed "NO SIGNAL DIGITAL". This puzzled me, because I could still hear the sounds that windows makes when it does things. I turned the computer off, and then started it again. It worked for another hour or two, and then did the same thing, and wouldn't turn on again. Naturally, I called the company's tech support. They told me to:

-Switch the RAM around

-Take out and replace the graphics card

Neither of their suggestions worked, and I was told to call customer service and order a replacement motherboard and graphics card. These parts came about a week later. I installed the motherboard myself, but took it to the local Data Doctors to check and see if I did it right. They gave me a few pointers, and finished plugging a few wires into the motherboard. I took the computer home, and it worked...for about two hours. It then displayed the exact same error message, and it still won't turn on again. Sorry for writing so much, but can anyone tell me what I should do? I'm thinking of just sending the whole thing back, and ordering one through Data Doctors instead.

Answer

This question was answered on May 21, 2007. Much of the information contained herein may have changed since posting.

This is a tricky problem It sounds to me to be a bad connector on the motherboard for the monitor and not an issue with the video card or RAM This can be difficult to replace without getting a new motherboard, so I would adhere to your own advice and have Data Doctors build you one they are outstanding and the best part is it would work! Good Luck! Kevin

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Kevin of Chandler-Gilbert Community College on May 21, 2007