Why does Word '97 start so slowly now?

Question

I have a CompUSA PC, 5 weeks old. Word 97 started up quickly initially, now, it takes much longer than before. All other software begins as quickly as before.

Any ideas?

Answer

This question was answered on July 14, 1999. Much of the information contained herein may have changed since posting.

Microsoft has this to say about your problem, we hope this will help you.

: Opening and Closing Programs or Files May Be Slow

The information in this article applies to:

Microsoft Office 97 for Windows

Microsoft Excel 97 for Windows

Microsoft Access 97

Microsoft Outlook 97

Microsoft PowerPoint 97 For Windows

Microsoft Word 97 for Windows

SYMPTOMS

When you open or close any of the programs listed at the beginning of this article, the program may respond slowly Also, when you open or close a document in any of these programs, the file may be opened or closed very slowly

CAUSE

This problem occurs if Microsoft Outlook automatically creates journal entries for these programs Microsoft Outlook creates entries for these programs by default

Note that this problem may occur even if Microsoft Outlook is not currently running

WORKAROUND

To work around this problem, disable the journalizing feature for the Microsoft Office 97 programs To do this, use the following steps:

Start Microsoft Outlook

On the Tools menu, click Options

Click the Journal tab

In the "Also record files from" list, clear all of the check boxes

Click Apply, and then click OK.

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Author

Posted by Ken of Data Doctors on July 14, 1999