I have a CompUSA PC, 5 weeks old. Word 97 started up quickly initially, now, it takes much longer than before. All other software begins as quickly as before.
Any ideas?
This question was answered on July 14, 1999. Much of the information contained herein may have changed since posting.
Microsoft has this to say about your problem, we hope this will help you.
: Opening and Closing Programs or Files May Be Slow
The information in this article applies to:
Microsoft Office 97 for Windows
Microsoft Excel 97 for Windows
Microsoft Access 97
Microsoft Outlook 97
Microsoft PowerPoint 97 For Windows
Microsoft Word 97 for Windows
SYMPTOMS
When you open or close any of the programs listed at the beginning of this article, the program may respond slowly Also, when you open or close a document in any of these programs, the file may be opened or closed very slowly
CAUSE
This problem occurs if Microsoft Outlook automatically creates journal entries for these programs Microsoft Outlook creates entries for these programs by default
Note that this problem may occur even if Microsoft Outlook is not currently running
WORKAROUND
To work around this problem, disable the journalizing feature for the Microsoft Office 97 programs To do this, use the following steps:
Start Microsoft Outlook
On the Tools menu, click Options
Click the Journal tab
In the "Also record files from" list, clear all of the check boxes
Click Apply, and then click OK.
About the author
Posted by Ken Colburn of Data Doctors on July 14, 1999
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