Recycle your Computers & Technology with us.

Why would there be a second computer connected to my parents workgroup?

Posted By : Kevin of Chandler-Gilbert Community College on July 7, 2007

Follow us on Facebook   Follow us on Twitter   Follow us on LinkedIn

Let Data Doctors be your personal IT department today

My elderly parents just purchased a new Gateway computer with Windows Vista operating system. They also had Cox internet installed and use Windows Mail through Cox. E-mail is about all they use the computer for plus an occasional Word document. They do not have another computer and do not have wireless or a router. It is a completely self-contained system. A few weeks after they go their computer I noticed a double monitor icon on the menu bar and opened it to see what it was. I was shocked to see that the system shows their computer with my Mom's name on it PLUS another computer with the name "James" on it in a workgroup on a network. I spent almost two hours on the phone with Cox trying to figure this out and talked to the store (Best Buy) where they bought it. No one can explain how there is another computer linked to hers or how to get rid of it. My nephew, who is a "computer whiz" said it is nothing to worry about, but I can't buy that. What do you think?

This question was answered on July 7, 2007. Much of the information contained herein may have changed since posting.

Hey there,

That is very strange, and I have not heard of this before but I do have some ideas that I think can help you First if you go under network connections on vista you can disable all sharing which would make this a non issue whether he was connected or not, you can also go to manage network connections and drop any connections there that you do not want Good Luck! Kevin

About the author

Posted by Kevin of Chandler-Gilbert Community College on July 7, 2007

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!