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Why am I still receiving a runtime error when trying to install Cox security suite?


When trying to launch the Cox Internet Security Suite insatallation, via Internet Explorer 7, I am getting a Runtime error. The error header states visual basic C++ error, then gives the runtime error referencing internet explorer file path. I have re-installed internet explorer and not luck still. Please help. I currently have no virus protection.


This question was answered on July 7, 2007. Much of the information contained herein may have changed since posting.

This is a tough one and you should definitely contact Cox to see if this is a common problem As for your virus protection try this site, there is a wonderful anti-virus program that is free called avg free edition available there Good luck!!


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Posted by Kevin of Chandler-Gilbert Community College on July 7, 2007