Why does my Hewlett Packard printer print an extra page before every job?

Question

Everytime I print, a cover sheet prints out first with a heading: Microsoft (R) Windows 95 followed by document ID et al Date and time. . .Printed by INFINIA I cannot find anything in the printer's properties to explain this! Do you know how I can stop this paper wasting nuisance? Thank you. . .Tom McCarter

Answer

This question was answered on July 14, 1999. Much of the information contained herein may have changed since posting.

The following article from the Microsoft support page may be helpful to you in solving your printer problem.

Extra Page Printed with Each Print Job

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you print to a Hewlett-Packard (HP) printer (or a printer that emulates an HP printer) that is connected to a computer using a PS/2-style parallel port, you may receive an extra page before each print job The extra page contains PJL codes or a single character in the upper left corner of the page The output on this page depends on whether you have enabled bi-directional communications

NOTE: This problem does not occur with the Generic/Text Only printer driver

RESOLUTION

To resolve this problem, use either of the following methods:

Configure the port in your computer's CMOS settings to a non-PS/2 mode (for example, use standard LPT mode, or ECP or EPP mode)

NOTE: This option is not supported on all computers

There is an updated Lpt.vxd file on the Windows 95 CD-ROM that corrects this problem To install the updated file, follow these steps:

Use Windows Explorer to rename the Lpt.vxd file in the Windows\System folder to Lpt.old.

Copy the Lpt.vxd file from the Drivers\Printer\LPT folder on the Windows 95 CD-ROM to the Windows\System folder on the hard disk.

Restart Windows 95.

MORE INFORMATION

For additional information about the Lpt.vxd file, please see the Readme.txt file in the Drivers\Printer\LPT folder on the Windows 95 CD-ROM

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Author

Posted by Ken of Data Doctors on July 14, 1999