USB not found?

Question

I have a plug and play printer. The installation software keeps asking me to plug into a USB port, which I have done.

Searching the help menus on my computer I found out I do not have USB port controller in my device manager.

How do I install them? I followed the instuctions to get to BIOS to check them, but I could not get into BIOS.

Maybe thats a good thing with my limited knowledge.

Thank you very much.

Mike

Answer

This question was answered on March 20, 2008. Much of the information contained herein may have changed since posting.

Hello Mike,

Most of the time to get into BIOS you need to hit a key such as delete when you BIOS splash screen comes on when you first boot up However for you USB fix I would recommend going to your motherboard manufacter website and download the latest drivers However first just try putting the printer into a different USB port it could a dead port Hope this helps.

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Author

Posted by Ryan of Chandler-Gilbert Community College on March 20, 2008