Why do I have synchronizing errors?

Often when I open Outlook Express 5, I get the error message "Msimn error. This program has performed an illegal act and will close" The e-mail will continue to download but everything else freezes up until I close and re-open and then the process will start all over. As a result I have many copies of the same mail which I can't read until disconnect from the internet This doesn't happen every time but often enough to drive me nuts. I am computer semi literate and I don't know what to do about this.

I also usually have a icon in the bottom right box called the "sychronization Manager". When I click on it, it says there was an error downloading off line data (MSNBC). At the top of this screen it says synchronization complete. What is this?

Thank you for your help

This question was answered on August 27, 1999. Much of the information contained herein may have changed since posting.

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Do you have a laptop that you connect to your computer? Sometimes this can cause synchronizing errors such as yours Also the synchronization settings in your browser may be set wrong Please read thru the following:

Your Dial-Up Networking connections may be unavailable when you adjust your Synchronization Settings in Internet Explorer For example, when you click Synchronize on the Tools menu in Internet Explorer, and then click Setup, only LAN Connection appears in the When I am using this network connection list

RESOLUTION

To workaround this problem, define a new schedule for your synchronization:

In Internet Explorer, click Synchronize on the Tools menu.

Click the Scheduledtab, and then click Add.

Click Next.

In the Choose a network connection for this synchronization box, click the Dial-Up Networking connection you want to use for synchronization.

Select the items you want to synchronize using the selected Dial-Up Networking connection, and then click Next.

Select a date and time for synchronization to start, and then click Next.

Type a name for the scheduled synchronization task, and then click Next.

Click Finish, click OK, and then click Close.

About the author

Posted by Ken Colburn of Data Doctors on August 27, 1999

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