How do I keep the fax modem from dialing a one (1) when I use
10 digit dialing on local faxes?
This question was answered on September 22, 1999. Much of the information contained herein may have changed since posting.
The new 10 digit dialing for local numbers has caused a lot of hair pulling recently If you are lucky, the fax/modem software that accompanied your modem has a method to allow you to turn off the "dial 1" option You will have to explore your software's options and try to locate this option If you ARE able to turn off the "dial 1" option, you need to set the phone number you want dialed to the 10 digit number It might work using one of the following phone number examples
602-555-5555 or 602,555-5555
Try both to see if one works Unfortunately, there are many models of fax/modems and many different software programs used to control them, so I can't be more specific
Another method involves creating a custom AT Command string This was the original method of controlling how a modem communicated It is cryptic and if not properly configured can cause more serious problems, as in not being able to make any connections Today the AT Command strings are normally handled by software This makes the configuration "transparent" to the user
I recommend that, if you cannot find the settings controlling your modem in the software that accompanied it, you should contact the manufacturer and ask for thier assistance.
I wish I could have been more helpfull.
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Posted by Ken Colburn of Data Doctors on September 22, 1999