Why am I connecting to the internet, but no page is being displayed?

Question

My Dad has a "E" machine it worked o.k. but now when he tries to get on the internet it dials connects brings up the browser but no page comes up and will not talk with other computers past this point. do you have any idea what the problem could be.

Answer

This question was answered on September 22, 1999. Much of the information contained herein may have changed since posting.

This does not sound like a problem with your computer I would like to ask one question:

Did your dad aquire this machine as part of a "Free PC" offer? Many computer stores have made offers like this where you buy a pc and are then rebated a large percentage of the cost, while the buyer(s) is (are)obligated to carry contracts with the ISP (Internet Service Provider) for a certain amount of time These offers have created tremendous loads on the internet and the providers, and not all the providers have been good enough to increase their resources to accomodate the additional load of new customers It sounds to me like the ISP your dad is with has experienced an increased load It does not appear to be a problem with your dad's computer, it is just that server he connects to is extremely busy.The problem may go away after several attempts to reconnect

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Ken of Data Doctors on September 22, 1999