Laser printer is printing characters instead of text.

Question

Just hooked up our HP Laserjet Series II printer to a different computer (moved it from a Compaq to a Tiger). Everything appears to be fine. Printer prints, but turns out unknown characters, rather than text. Any suggestions much appreciated. Thank you. J. Cavanagh

Answer

This question was answered on March 23, 2001. Much of the information contained herein may have changed since posting.

Hi J,

If your printer is printing unknown characters, it may be because of a communications error A small communications error can affect the formatting of all the data sent to the printer

Communication error problems can cause printer problems because the:

1 Cable may be loose or defective.

2 Printer driver may not be properly installed or the driver may be corrupt.

3 The Application that you are trying to print from may not be configured with your specific printer.

4 There may be something in the AUTOEXEC.BAT OR CONFIG.SYS file that is conflicting with your printer.

5 Your specific printer may not be configured as the default printer in Windows.

6 Lpt1 port may not be enabled in CMOS.

7 Printer may be unable to perform a self-test.

See URL troubleshooting Laser printer problems like URL http://www.samsungindia.com/products/printer/Printer.faq.html

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Author

Posted by Swanya of Chandler-Gilbert Community College on March 23, 2001