IBM Laptop AC Adapter recall!

Question

AC Adapter recall for certain ThinkPad i Series, 310 notebooks and WorkPad z50s

Answer

This question was answered on May 22, 2000. Much of the information contained herein may have changed since posting.

IBM is voluntarily recalling AC Adapters that can be used only on certain older IBM ThinkPad 310 (type 2600 only) and IBM ThinkPad i Series (type 2611 only) notebook computers, and IBM WorkPad z50 (type 2608 only) companion devices, which are no longer in production

Some of these adapters have exhibited signs of overheating and may pose fire hazard As a result, 320,000 AC Adapters will be recalled around the world, of those 220,000 are in the United States IBM voluntarily reported this information to the Consumer Product Safety Commission (CPSC) and is working with the CPSC on the recall There have been no reports of injuries associated with these AC Adapters

How to determine if your AC Adapter is affected:

First, look on the bottom of your computer at the information next to the bar code label There will be a 4 digit TYPE number followed by a three digit MODEL number Next to this will be a seven digit serial number (S/N) If you do NOT have one of the following computers and TYPE numbers, this recall program does not apply to you:

IBM ThinkPad 310 (type 2600 only)

IBM ThinkPad i Series (type 2611 only)

IBM WorkPad z50 (type 2608 only) companion device

Next, locate the AC Adapter used to power your machine The AC Adapter is a small rectangular black plastic box On one end, there is a permanently attached wire that connects to the computer through a round connector, and on the other end, there is a detachable cord that will plug into an AC outlet

This AC Adapter will fit only the ThinkPad and WorkPad devices listed above and will not fit other models It is approximately 2.5 x 4.25 x 1.25 inches in dimension The label will contain one of the following FRU numbers: 12J0537, 12J0539, 02K6562.

What to do:

If your AC Adapter is one of those affected by this recall, IBM will replace the AC Adapter, free of charge IBM also requests that you do not leave your current AC Adapter plugged into any AC power outlet while unattended

You should receive your replacement AC adapter within 4 to 5 business days(in US and Canda, international shipping will take longer) after ordering one from IBM Along with the replacement adapter, a postage-paid box will be provided so that you can return the original AC Adapter to IBM

To order your replacement AC Adapter from IBM, there is a Web link below that will take you to a form that you need to fill out to obtain a replacement AC Adapter If you do not wish to fill out the form, customers in the United States and Canada can call IBM at

1-800-426-3387

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Author

Posted by Ken of Data Doctors on May 22, 2000