Modem problems in windows 98.

Question

Error Message:

MWME 0001:

Modem Internal Error

Primary Code: 6 (0x0006)

Secondary Code: 512 (0x0200)

File: MWMIPC:C

Line: 701

My phone line to the computer has no other phones connected.

I don't have call forwarding/waiting/caller ID.

This phone line is used only for my computer.

The error message come on sometimes before I even get on-line, sometimes after a few minutes and sometimes after a couple of hours. It's never consistent.

I have Norton Systemworks 2000 and have ran every test, update it weekly on-lin and have it find/fix problems. Always says my modem is fine.

What can be the problem?

Thank you,

Betty

Answer

This question was answered on June 15, 2000. Much of the information contained herein may have changed since posting.

UNANSWERED

Click start,settings,double click control panel, double click system on the device manager click the ( ) plus sign next to modems, and click properties.

Is "disable in this hardware profile"checked.

If yes, uncheck and reboot.

If problems persist please see fix windows.com, click flowcharts,click windows 98, and click modem problems in windows 98.

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Author

Posted by Kirk of Chandler-Gilbert Community College on June 15, 2000