How do you fix fatal exception errors in win 98


I'm getting an error that theres a windows internal error

and will shut down the application i'm running which is internet explorer 5.0 and also i'm getting the dreaded blue screen which say that theres a fatal exception oe has occured at 0020:c0005338 in vxd vmm(01)=00004338 what does

it means and how to solve this. Is there a guideline when

you get this screen and pinpoint the problem is.


This question was answered on June 27, 2000. Much of the information contained herein may have changed since posting.

Check your system resources by going to mycomputer ,right clicking, selecting properties,clicking on that and clicking on the performance tab make sure your sytem resources are at 80% o better If not go to run type msconfig , click ok and click on the startup tab of the configuration utility.disable unnecessary startup items you check out more info at if this doesn't work , try using sytem file checker by going to start, run ,type sfc, andclick on ok you can also go to start, shutdown,restartin msdos mode,and type scanreg/restore at the c/windows prompt, hit enter, choose date when system ran correctly, and hit enter this should restore your settings to a date when everything worked can learn more about this at

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Posted by Kirk of Chandler-Gilbert Community College on June 27, 2000