Why IE caused an invalid page fault in the module shell32.dll?

Question

When I attempt to open any of the following - My Computer, Windows Explorer, Network Neighborhood, my briefcase, or Control Panel, I get an error message: IExplore - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

I pressed Details and the following: IExplore caused an invalid page fault in the module shell32.dll at 016f:7cb1946.

Then another message comes up - There was an internal error and one of the windows you were using will be closed.

PLEASE Help.

Answer

This question was answered on July 28, 2000. Much of the information contained herein may have changed since posting.

Hello and thank you for sending your question I found an article that might help with your problem Just log on to Microsoft's website.

http://support.microsoft.com/support/kb/articles/Q237/8/88.ASP

The article explains on what causes the error and it also gives you the resolution It walks you step by step on what to do Let us know the outcome Good Luck!

Thanks,

LREVERT

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Author

Posted by Leonida of Chandler-Gilbert Community College on July 28, 2000