Did a power failure damage my CD-Rom?
About a week and a half ago, we had a major storm system go through the area. The power went off for approximately 4 hours. My system is connected to a surge suppressor made by INTEREX. Since then, I have been unable to use my CD drive. When I go to device manager, it shows the CD-ROM is working properly. I can open the CD drive door, insert the CD, close the door. The hard drive lights blink, but nothing happens. I have to open the door and remove the CD. It is a 52X CD drive that was installed by the company I purchased the computer from. I am unable to get ahold of the company for assistance. I use the system for home schooling and really need the CD drive.
This question was answered on September 2, 2000. Much of the information contained herein may have changed since posting.Depending on how comfortable you are in opening up the computer
you may want to check and make sure that the cable is attached
firmly (That would be the simple answer)
On a more technical level, No surge suppressor is 100% The best
way to protect your hardware is with a U.P.S (Uninterruptable Power
Supply) that will constantly filer the electricity going to your
hardware so that it is always "clean"
Given the set of circumstances that you described you may have had
some damage done to the circuts of your CD-Rom, or perhaps, but
less likly your motherboard Consider taking the device to a
certified service center for your manufacture, or replace the
Best of luck.
Need Help with this Issue?
We help people with technology! It's what we do.
Schedule an Appointment with a location for help!
Posted by Chester of University of Advancing Computer Technology on September 2, 2000